The Problem with Rules!

Have you ever wondered why we seem to need more and more rules? Like many my age, I don’t remember having so many rules as we do today. Why do I care (and why should you)? Decision-making is a critical component of leadership. And, decisions made closest to the point of delivery enhance responsiveness, agility and (usually) effectiveness. In our business, we seek to develop decision-makers—precisely for these and many other reasons. Behaviors and actions that historically were considered plain old common sense, increasingly seem to require rules. The challenge with such an approach is that it stifles innovation and independence. We learn by doing, and, occasionally, failing. In Tom P

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